Help & How-To Guide

Browse & Search

Visit Discover to browse all approved grief support resources.

• Filter by type, language, delivery format, and more
• Search by keywords in titles and descriptions
• See real experiences: Many resources show quotes from stories where people shared what helped (or didn't help)
• No account required to browse or search

Conversational Discovery

Use Conversational Discovery to find resources through an AI-powered conversation about your needs.

Save Resources

Create a free account to save resources and add notes about what helped or didn't help. Access your saved resources anytime from My Stuff.

Submit a Story

Share your grief journey to help others. Stories are reviewed by admins before being published.

• No account required to submit a story
• Visit Share Your Story
• Stories can be anonymous or attributed
• AI-powered resource extraction: When you mention resources (support groups, books, therapists, websites, etc.), our system automatically identifies them and captures what helped or didn't help
• Your experiences help others make informed decisions—real quotes from your story may appear in search results to show authentic experiences

Reading Stories

Browse stories from others who have experienced grief on the Discover page. No account needed.

Add a Single Resource

Submit grief support resources to help others in the community.

• No account required to submit a resource
• Visit Add Resource
• All submissions are reviewed by admins before being published
• You can optionally claim ownership if it's your resource

Bulk Import (Multiple Resources)

Upload multiple resources at once using CSV or JSON format.

• Account required for bulk imports
• Sign in and visit Bulk Import
• Maximum 100 resources per file
• View format documentation and download templates
• All imported resources require admin approval

Claim Your Resource

If you represent or run a grief support resource listed in our directory, you can claim ownership to keep it updated.

• Account required to claim ownership
• Visit Owner Portal
• Claims are reviewed by admins before being approved
• Once approved, you can update your resource details directly

Benefits of Ownership

• Update your resource information without waiting for admin approval
• Add or update contact information, descriptions, and tags
• Keep your listing accurate and current

Track Your Submissions

Account required. View the status of resources and stories you've submitted.

• Visit My Submissions
• See which submissions are pending, approved, or rejected
• Edit your stories or add more detail

Update Owned Resources

If you've claimed ownership of a resource, you can update it directly.

• Visit Owner Portal
• Changes go live immediately without admin approval
• Keep contact information, descriptions, and tags up to date

Flag a Resource

If you find a resource with incorrect information, broken links, or inappropriate content:

• Click the "Flag" button on the resource
• Select the issue type and provide details
• Admins will review and take appropriate action

Report Broken Links

Resources with broken links are automatically detected and reviewed by admins. You can also flag them manually to expedite the review.

Request Resource Removal

If you need to remove your resource from the directory, please contact an admin (see below) with the resource URL and reason for removal.